It's been more than a year since my last post. I am back at it today as I've just met someone at the National Eye Centre who went the extra mile to show exemplary service.
Although I had told her that I appreciated what she did, I thought I should put it down on record if only to remind me that there are still many around us who know the meaning of service.
I went to the eye centre this morning - with a lingering concern - for what is known as a "pre-op" check-up before my cataract surgery next month.
I told the woman who handles admin matters about it. She was kind enough to pick up the phone to check whether I could see the doctor for "just three minutes". No luck. Doc was overwhelmed with patients.
The next stop -- to check my heart and take my blood pressure -- was where I met nurse Bee Choo and her colleague.
Procedure done, I got talking to her while waiting for a report to be signed. I told her of my concern over my astigmatism and a few other things.
Bee Choo, cheery and articulate, readily answered and explained every query I threw at her.
I asked whether my surgery was going to be laser-assisted or by ultrasound. Off she went and before long, was back to say it would be the latter.
On my failed attempt to talk to the doctor, she assured me confidently that she would pop into his clinic to clarify with him about my concern.
Know what? By the time I finished paying my bill, she was ready with the answer.
Bee Choo obviously has a way with people. She's a gem, no doubt.
