I have BOUQUETS today for...
1) NTUC FairPrice for continuing to improve its service. Unveiling its new service drive -- Service From The Heart -- yesterday, it set a target of cutting the number complaints it receives from one for every 30 compliments to one for every 60. That's the way to go.
2) Receptionist/doctor's assistant Sharon of HY Wong Gastrointestinal & Liver Specialist Clinic at Mt Elizabeth Medical Centre. I am giving her a bouquet for conscientiously reminding me of my appointments and -- best of all -- to take the necessary medication before my endoscopy last week.
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