Thursday, October 11, 2012

Shionge offers to help

    Since I posted the item on Fun's Florist (see  post below), I have had no response from Case.  I guess they do not have an opinion on overcharging. Or, maybe they have one but are unwilling or unprepared to air it in public.
   Well, we consumers will just have to more wary and look out for retailers who are out to make a fast buck.
   I am happy, though, when I received a message from my blog follower, Shionge, today offering to help.
   She suggested that I send her a picture of the plastic roller that I needed and she would check with her office contrator whether they are able to get it from the hardware store.
  Thank you very much, Shionge.  Here's a picture that I snapped with my


Monday, October 1, 2012

No fun at Fun's Florist

It's no fun doing business with Fun's Florist in Thomson Road. And I am not talking about flowers but garden sheds which it probably has a monopoly.

Last week, I enquired about a replacement part -- a tiny plastic door roller -- for my garden shed which has cracked and broken into pieces.

The woman who answered the phone said that they are not sold individually but in a packet of four. She asked whether I wanted it to be fixed by their workers but I said I would do it myself.

Then I asked for the price -- and got a shock. She said the price for the four tiny plastic rollers was $45.

I was tempted to ask her whether the rollers had gold linings but I controlled myself.

It was obviously a case of "take it or leave it because I've got you by the balls". (sorry, couldn't resist it).

This is yet another case of retailers in Singapore who overcharge for parts which they know you have no choice but to buy from them.

Readers, do let me know if you have such an experience. We consumers need to expose such unhealthy business practices.

Wonder what Case has to say about this!!! I will ask them.