SBS Transit has explained why it needed to block third-party apps from accessing information from its IRIS system.
It was responding to comments made by Lulin Reutens yesterday on why the move did not make sense. Lulin, by the way, does not own an iPhone and takes the bus occasionally.
In her email yesterday, Ms Tammy Tan, SBS Transit's Senior Vice President of Corporate Communications, explains:
"We have introduced a verification process to our iris information as many third party application developers were accessing our information without prior approval.
"Unfortunately, this could result in issues of information accuracy being provided to end-users since we have no control over these developers. But we recognise that it would be useful to end-users to have access to some of these apps.
"As such, we are currently evaluating several requests by third party application developers and assessing them based on the merits of their proposals.
"Separately, we will also be rolling out an iris app for Android users come this July in addition to the iPhone app that has already been available since April."
Bouquet to SBS Transit for recognising the needs of non-iPhone users and doing something about it.