The turnover of relationship managers must be very high at DBS Bank. Every few months I would receive a letter from the bank to inform me that I have a new RM.
I really do not mind the change, knowing that the economy is still humming and opportunities for such personnel abound. So it is to be expected that they will be moving around to gather as much hay as they can while the sun is still shining.
But what I find rather annoying is that in the letter that I receive, there will invariably be a sentence to say that the new RM "will be in touch with you soon."
My experience has been that these RMs never do. My guess is that they consider me "a waste of time" because I have stopped buying any of its products and I do not do any kind of trading through the bank.
I hope the bank would just send me an SMS to inform me of the change in RM and not waste time and money sending me that standard letter.