Unlike Irene Hoe, Quak Hiang Whai is not impressed with Singapore Airlines' service. I was surprised by what he told me:
"Disappointed with SIA service quality these days. Flew to Beijing Nov 15 802 Flight. They offered me Pork or nothing for lunch. So i flew all the way to China without a proper meal.
"They said they ran out of chicken. I waited to see if they would surprise me with some initiative (Maybe go Business class and grab some satay or something). Stewardess offered me starters instead."
Well, I am sure biz class would have more than enough satay to spare. Stewardess probably didn't know that the way to a man's heart is through his stomach. :)