The Singapore Tourist Board has a blog that discusses service providers as well.The address is http://www.areyoubeingserved.com.sg In its latest post today (April 8), it has a paragraph that says:
"We see so much talk about service quality in the newspapers and even on the internet. Recently, I came across a blog http://boo-n-bouquet.blogspot.com that discusses service in Singapore.
"The good service establishments get bouquets and the bad ones get boos. haha so cute right? It’s heart warming to see people taking interest in the issue and starting their own blogs. Keep at it people!"