I seem to be getting more complaints against telcos. This is how my friend Aloysius describes his recent experience with Starhub:
"This whole episode is really bizarre and is like a page out of a comic play. I have been extremely patient and if Starhub takes my patience for granted they are not worth my patronage and I may take my custom elsewhere but it will be a great pity as I have been their customer for nearly ten years."
Go to Blog Archive and click on "Hello Starhub: Stop wasting my time" to read Aloysius' full account of his experience.
I have sent his feedback to Starhub in the meantime.
***LATEST To date (Feb 1) I have had no response from Starhub about my friend Aloysius' complaint.