The TODAY newspaper must mean something to Anne Holloway. Otherwise why would she ask for home delivery of the paper for which she is prepared to pay a delivery charge?
One reason could be that she is now not getting a copy of the free newspaper delivered to her on a regular basis and wants to be assured that she does.
After faxing in her request for guaranteed delivery more than a week ago, she still has not got a reply from Today.
So she wrote the following email to the newspaper inquiring as to what is happening:
"Subject: what's happened to my delivery request of 23/6/2010?
"I faxed in for home delivery on 23rd June 2010.
"Today, I thought it strange I had not heard a squeak from TODAY.
Fortunately I had not trashed my hard copy of the Delivery Request.
"I DID find I had forgotten to sign the form, but as you have my telephone number why didn't someone call to rectify MY ERROR?
"So I have signed the form and re-faxed it today.
"Just to be sure I am emailing this to you!
"Please note that you do not make it easy for would be subscribers (maybe you do not really want any) because I had to go to Contact Us to find an email address for Circulation. It is not where I had expected it to be - with the blurb and form to download.
"Thanks. I look forward to receiving our TODAY one of these days. Preferably sooner than later.
*** LATEST: A reader, Shionge, wrote: "Hey so did TODAY respond? It's six days overdue :) "
Sorry I did not post the action line. I did in fact alert Today's Editor Walter Fernandez. He was grateful for the "leg up" and promised to get it settled.
I assume that the application for delivery has been approved since I have not heard from Anne since.